In a technology-driven and customer-oriented global marketplace, enterprises need to focus on core competencies, access new technologies, and leverage talented resource to enhance business offerings while substantial cost savings is necessary to ensure a healthy ROI. Strategic outsourcing to most favored offshore hubs like India not only ensures lower capital investments and high-margin profits, but also helps achieve competitive advantage in terms of improved productivity, better customer satisfaction, and quicker time to market. Although outsourcing ITeS-BPO work to India enables global corporations to achieve 40%-50% cost savings, it is the strong focus on quality enhancement and value addition which helps build long-term, mutually beneficial relationships among outsourcing partners.
As the new IT super power on the block, India has access to latest IT & communication technologies, and features a large pool of talented, experienced, and English-speaking professionals who will not only help you keep pace with emerging technologies but also play a crucial role in developing and innovating solutions to help implement business strategies. Time zone advantage and supportive government policies of the country also remain an added fillip as the ITeS-BPO segment continues to grow at a rapid pace and caters to diverse industry verticals such as banking, finance, telecommunication, and insurance. According to a recent NASSCOM survey, the ITeS-BPO sector is expected record a CAGR of 23.1% and a growth rate of 25.3% by the end of 2008.
Core Services at Go2India
Based in Bangalore, the Silicon Valley of India, the BPO leader has the scalability and the expertise to deliver a full spectrum of ITeS services for a diverse range of industry verticals. At Go2India, we integrate people & processes, technology & quality, to provide you with innovative, value-added solutions which are tailor-made to meet your unique requirements. Our experienced professionals will closely interact with core teams and act as an expanded offshore arm – enhancing your process operations within shorter time frames.
While catering to overseas/national clients and designing SLAs (Service Level Agreements), the company takes into account all major operational issues such as business process continuity and information security – so that processes can operate 24x7 and crucial enterprise data remain confidential. Our meticulous attention to Quality, strong focus on best industry practices, and strict adherence to stipulated timelines will help you rise above competition and ensure a rapid return on investment.
Our key ITeS/BPO services portfolio includes:
» Radiology Services
» Medical Billing and Coding
» Medical Transcription
2.Finance & Accounting
» General Accounting & Back Office
» Book keeping
» Payroll Services
» Tax Preparation Services
» Inventory Management
» Enterprise Application/Software Development
» Architectural Services
» CAD Services
» 2D/3D Animation
» Market Research
7.Customer Relationship Management (Voice Solutions)
» Inbound Customer Support
» Outbound Telemarketing
» Technical Support
8.Back Office Operations/Data Services
» Data Entry, Data Conversion, Data Processing
» Document Management