Zee News, India
Indians to redefine 'BPO' to "remote global working":
Mumbai, Apr 24: As outsourcing is increasingly shifting to core
and higher-end jobs from low-end profile jobs, Indian knowledge
workforce will be the key factor in changing the definition of
Business Process Outsourcing (BPO) to "Remote Global
Working (RGW)", according to leading management consulting
"The definition of BPO is changing as its scope is
broadening to different aspects. A new concept of RGW is
emerging as the bpo is seriously shifting to core and high-end
jobs," consulting firm Pricewaterhousecoopers Pvt LTD
partner, Joydeep Datta Gupta said here today.
He said, remote global working concept is carrying out functions
like research, analysis, financial accounting, specialised
projects, news editing, scripting advertisement copies and other
financial functions without being present at the respective
market of work place.
A journalist writing about New York stock market for a
London-based newspaper by sitting in New Delhi or an Indian
knowledge manager maintaining a project website for overseas
employer can be termed as RWG, he said.
"RGW is not just clerical jobs or executing call centre
works. RGW will include low-end jobs including executing core
projecting from a location different from actual
workplace," Gupta said.
The PWC partner said RWG is locating and using right element of
knowledge and information about their local market from right
kind of people across the globe.